Program Evaluation
Increasingly funders require the programs they’ve supported be assessed by external evaluators. This is often true for multi-year grant funding streams that need ongoing justification to secure and sustain critical program funding.
Terrapin has the experience to assist non-profit clients in the development, delivery and management of complex program evaluations while minimizing disruption to day-to-day operations.
Case Study
Who
A fruit and vegetable prescription program, Market Greens was developed by Community Food Centres Canada.
Challenge
Co-develop evaluation framework and tools, train community based evaluators and manage a third party evaluation of a multi-year project delivered through partner organizations across Canada.
Approach
Advise on pilot project evaluation and review tools and learnings from Market Greens pilot programs.
Assistance writing successful grant proposal e.g. evidence review, evaluation plan and performance measurement framework.
Develop evaluation strategy/framework and tools that work for program delivery partners and meet multiple funder requirements.
Script and film evaluation training videos for program delivery partners to introduce them to the importance of program evaluation, the Market Greens evaluation guide and program monitoring and evaluation tools, and tips for good evaluation participation and performance.
Regular check-ins and support to CFCC's Market Greens project manager and program delivery partners to keep updated on evaluation activities and provide extra support where needed.
Provide support in the analysis and reporting of program data to our client, program delivery partners and assisting on scheduled grant reporting to funders.
Facilitate annual meetings of grant delivery partners to share and review evaluation activities and results from the past year to inform improvements to evaluation tools and methods.
Outcomes
Market Greens grant partner organizations are well trained and supported in monitoring and evaluation activities. Community Food Centres Canada's Market Greens team is assured of strong evaluation performance and quality results to inform improvements to the program and report back to funders of expected and unexpected program outcomes.
“The Terrapin team brings diverse and valuable expertise to evaluation including philanthropy, business, social finance, public health and science. Our firms have collaborated for five years on a number of external evaluations including Market Greens. They are fun to work with, are calm under pressure and offer creative and practical solutions in the face of complexity.”